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Patient Engagement Manager (Non Clinical)

Hyderabad
  • Specialization : BDS
  • Qualification : BDS
  • Exp: 0-5 years

KEY ACTIVITIES / RESPONSIBILITIES

● Motivate patients to maintain good oral health habits and regular dental check-ups
● Understand the patients’ dental problems and suggest treatment options
● Educate patients on dental diseases their prevention and different treatment modalities
● Pain management(interim relief)
● Assist the patient for pain relief as much as possible till they have a physical check-up with a dentist
● Provide easy dental tips /solutions for patients as an alternative to medicines
● Provide easy to understand solutions to day to day dental problems and convince them for early treatment
● Follow-up with the patients where treatment solutions were given
● Provide immediate assistance to patients in case of dental emergency
● Accurately record patient information into the database

KEY SKILLS REQUIRED

● Excellent communication skills (verbal and written).
● Should be high on Integrity.
● Customer Focused
● Provide telephonic consultancies
● Must be open to work on weekends
● Job will entail working in 3 shifts starting at 9 am, 10 am and 11 am
● Should be fluent with regional language – Tamil, Telgu, Kannad

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